{"id":3000,"date":"2026-09-02T21:00:15","date_gmt":"2026-09-02T21:00:15","guid":{"rendered":"https:\/\/imarket-jewelry.com\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b6%d9%85%d8%a7%d9%86-%d9%88%d8%ae%d8%af%d9%85%d8%a7%d8%aa-%d9%85%d8%a7-%d8%a8%d8%b9%d8%af-%d8%a7%d9%84%d8%a8%d9%8a%d8%b9\/"},"modified":"2026-09-02T21:49:28","modified_gmt":"2026-09-02T21:49:28","slug":"warranty-policy-and-after-sales-services","status":"publish","type":"page","link":"https:\/\/imarket-jewelry.com\/en\/warranty-policy-and-after-sales-services\/","title":{"rendered":"Warranty Policy and After-Sales Services"},"content":{"rendered":"<h1 class=\"font-bold text-2xl mb-6\">Warranty Policy and After-Sales Services<\/h1>\n<div class=\"content-entry\">\n<p>At I Market Jewelry, we believe our relationship with our clients does not end upon delivering the piece; rather, it extends to providing care and maintenance services that preserve the beauty and quality of your jewelry, so it remains as dazzling as it was designed to be.<\/p>\n<p><strong>First: Manufacturing Warranty<\/strong><\/p>\n<p>The warranty covers:<\/p>\n<ul>\n<li>Quality of manufacturing and craftsmanship.<\/li>\n<li>Accuracy of gold and silver karats.<\/li>\n<li>Integrity of stone settings resulting from manufacturing defects.<\/li>\n<li>Any manufacturing defect that appears during the warranty period.<\/li>\n<\/ul>\n<p>Covered defects will be repaired free of charge after the piece is inspected and the condition is approved by the lab.<\/p>\n<p><strong>Second: What the Warranty Does Not Cover<\/strong><\/p>\n<p>The warranty does not cover:<\/p>\n<ul>\n<li>Damage resulting from misuse or negligence.<\/li>\n<li>Impacts, falls, breakage, or scratches resulting from use.<\/li>\n<li>Loss of stones due to accidents or tampering with the piece.<\/li>\n<li>Natural wear and tear resulting from use over time.<\/li>\n<li>Any modification or repair performed by a third party.<\/li>\n<\/ul>\n<p><strong>Third: After-Sales Services<\/strong><\/p>\n<p>We provide our clients with a comprehensive suite of jewelry care services, including:<\/p>\n<ul>\n<li>Jewelry cleaning and restoring its brilliance.<\/li>\n<li>Polishing and rhodium re-plating for white gold.<\/li>\n<li>Inspecting the integrity of stone settings.<\/li>\n<li>Ring resizing.<\/li>\n<li>Jewelry repair and maintenance.<\/li>\n<li>Restoration of old pieces.<\/li>\n<li>Jewelry redesigning to suit the client\u2019s taste.<\/li>\n<\/ul>\n<p>Some services may be complimentary or offered for a nominal fee, depending on the service type and the condition of the piece.<\/p>\n<p><strong>Fourth: Periodic Jewelry Inspection<\/strong><\/p>\n<p>To preserve your jewelry, we recommend undergoing a free periodic inspection at I Market Jewelry to ensure the security of stone settings and the quality of the piece. This helps detect any issues before they escalate, ensuring its beauty and value are maintained for years to come.<\/p>\n<p><strong>Fifth: Jewelry Care<\/strong><\/p>\n<p>To maintain your jewelry, we recommend:<\/p>\n<ul>\n<li>Storing it in its original box when not in use.<\/li>\n<li>Avoiding exposure to perfumes, detergents, and chemicals.<\/li>\n<li>Removing it during sports or strenuous activities.<\/li>\n<li>Conducting periodic inspections to ensure stone setting integrity.<\/li>\n<\/ul>\n<p><strong>Sixth: Availing of Warranty Services<\/strong><\/p>\n<p>To benefit from warranty services, please:<\/p>\n<ul>\n<li>Present the purchase invoice or proof of ownership.<\/li>\n<li>Hand over the piece to the lab for a technical inspection prior to approving any repair.<\/li>\n<\/ul>\n<p>I Market Jewelry reserves the right to determine whether the condition is covered by warranty following technical inspection.<\/p>\n<p><strong>Seventh: Warranty Period<\/strong><\/p>\n<p>The warranty period varies based on the type of piece or service provided, and warranty details are clarified to the client upon purchase or receipt of the piece.<\/p>\n<p>At I Market Jewelry, our mission goes beyond creating jewelry\u2014it extends to preserving it, so every piece retains its beauty and value over time.<\/p>\n<\/div>\n<div class=\"s-comments s-comments-page\">\n<div class=\"s-comments-page-container\">\n<form>\n<div class=\"s-comment-form-wrapper\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Warranty Policy and After-Sales Services At I Market Jewelry, we believe our relationship with our clients does not end upon delivering the piece; rather, it&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/pages\/3000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/comments?post=3000"}],"version-history":[{"count":3,"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/pages\/3000\/revisions"}],"predecessor-version":[{"id":3003,"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/pages\/3000\/revisions\/3003"}],"wp:attachment":[{"href":"https:\/\/imarket-jewelry.com\/en\/wp-json\/wp\/v2\/media?parent=3000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}